Systems thinking has become one of those terms that appears in every healthcare leadership conversation without meaningfully changing how decisions get made. It is in strategic plans, conference keynotes, and organizational values statements. It is cited as the reason why an initiative was launched and as the explanation for why a previous one failed. It…

Despite record investment, a growing ecosystem of startups, and genuine commitment from people across the industry, most healthcare innovation programs fail to achieve meaningful scale. The ideas are often sound. The people behind them are talented and motivated. The problem runs deeper than either. This is something I’ve spent years trying to understand. And the…